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web hosting

What is web hosting?

Web hosting is the means by which websites are made available to the internet. Your website is a collection of different types of data files which are stored on a computer called a Web Server. Web servers are generally housed in purpose designed buildings called data centres. A data centre can house thousands of web servers and is connected via a very high speed connection, directly to the main internet backbone. All public Internet Service Providers such as British Telecom are also connected to this backbone.

Professional Grade Service
All our windows 2003 servers are hosted in a major data centre in London with a direct connection to the main UK internet backbone. This ensures maximum uptime, ensuring your website runs smoothly and quickly.

Flexibility
We tailor our packages to custom fit your individual needs keeping your costs to a minimum.

Security
We can provide you with use of our shared Thawte SSL certificate for sites that need to transmit data via an encrypted connection.

Domain Name Registration
We can deal with your domain name registration and administration at very competitive prices so you won't need to worry about renewals. Domain name fees are dependent on the type of domain. A .co.uk domain currently costs around £5 per annum + VAT.

 
 
 
 

Support
We offer telephone and email support to all our clients.

Don't Be Misled
Many companies will offer you web hosting and domain name registration services for virtually nothing.

Please be aware that there are a number of catches:
Overloaded servers giving slow performance
Lack of support or non-existent or premium rate telephone support.
Loss of continuity resulting in a loss of a website and email.
Slow and time consuming problem resolution.
Transfer fees from £30 - £60 to transfer your domain name.

What's unacceptable to you is unacceptable to us.
We're different, we offer real telephone support and only deal with service providers who do the same. And should you need to transfer a domain from us you can rest assured we do it quickly, efficiently and for free.

hosting packages
The hosting packages we offer are tailored to match your exact requirements. Cost is calculated by taking the estimated annual amount of support time that will be required to maintain the site. We also allow a certain amount of time for minor revisions and updates.

The table below gives four average examples to give you an idea of how much your web hosting will cost.

starter site hosting
medium sized site hosting
hosting for a 5 page starter site
5 POP 3 email addresses
telephone support
half hour minor revisions per annum
hosting for a 20 page starter site
15 POP 3 email addresses
telephone support
one hour minor revisions per annum
This package is suitable for small websites with no database connectivity requirement.
This package is suitable for medium sized websites which can involve automated email responders and limited database connectivity.
from £49+ vat per annum from £79+ vat per annum
content management hosting
e-commerce/online shop hosting
hosting for a content management site
15 POP 3 email addresses
telephone support
one hour minor revisions per annum
hosting for larger e-commerce sites
unlimited POP 3 email addresses
telephone support
5 hours minor revisions per annum

This package is designed for content mangement websites and allows for a higher degree of technical support and advice for those wishing to create their own website content.

Also included in this package is database support with weekly data backup and automated email responders.

This package is designed for larger e-commerce and shop sites which need a high, ongoing level of technical support. We constantly monitor the performance of these sites to ensure that they are operating correctly and to minimise any down-time.

Also included in this package is full database support with daily data backup and automated email responders.

from £129+ vat per annum from £199+ vat per annum
supported features
ASP

ASP is one of the most widely used programming languages on the web. Our servers are configured to support both the classic version 3 and the newer .NET varieties.

 
MySQL Databases
The ultra fast MySQL database engine is installed on our servers. This is thought to be the fastest database engine in the world and is used by many major companies including Google.
 
MS Access Databases
We provide full support for Microsoft Access databases, however these are not recommended for high traffic websites where there are likely to be more than six concurrent users.
 
ABC Upload
ABC upload is a file upload component which allows website visitors to upload files and images to the web server. This is particularly useful for content management systems.
 
csImageFile
This is a very useful component which allows images to be edited and merged on the web server using a normal web browser interface.
 
Merak Mail Server
One of the market leading mail server programmes, merak offers advanced mail handling features and full webmail facilities.
 
Shared SSL

We hold a Thawte SSL certificate which is available to any of our websites that need to use an encrypted page for sensitive data transfer.

An example of this would be sending credit card details via a web form.

 
 
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